Delivery Information
All WizPinz products are digital â there is nothing to physically ship. Here's how your code gets to you.
Standard Delivery â Free & Instant
Once your payment has been confirmed, our automated system generates your unique redemption code and sends it to the email address you provided at checkout. This process typically completes within 30â60 seconds.
- â Available 24 hours a day, 7 days a week
- â No additional delivery charges
- â Order at any time â even Christmas Day
- â Code sent directly to your registered email
What You'll Receive
You will receive an email from WizPinz (info@wizpinz.shop) containing:
- â Your unique digital code(s)
- â Step-by-step instructions on how to redeem your code
- â Your order confirmation and reference number
- â Support contact details should you need assistance
Delivery Timescales
Not Received Your Code?
If your code hasn't arrived after a few minutes, please try the following steps before contacting us:
- Check your spam/junk folder â our emails occasionally get filtered.
- Check that you entered the correct email address at checkout.
- Search your inbox for emails from info@wizpinz.shop.
- Wait up to 10 minutes during busy periods.
- If none of the above help, contact our support team with your order reference number.
International Orders
Because all our products are digital, we can supply codes to customers anywhere in the world. However, some codes are region-locked and may only be redeemable in specific countries. Please read the product description carefully, and feel free to contact us if you're unsure whether a code will work in your region.